This page explains privacy policy information for UriCare users, visitors, and customers.
We may collect contact details, account details, device and app information, support messages, urine test readings, lifestyle inputs, medical records, prescriptions, lab reports, and other information users choose to provide.
We use information to operate UriCare, respond to inquiries, provide account support, maintain records, generate user-requested summaries, improve product safety and reliability, comply with legal obligations, and protect users and systems.
Health-related data is sensitive. UriCare should use health records, family profile data, routine urine readings, AI processing inputs, and partner-service information only with appropriate consent, security controls, and product-specific notices. Users should not submit unnecessary sensitive information by ordinary email.
Family profile features should be consent-based where applicable. Caregivers should only add, view, share, or manage another person's information when they have the right permission, authority, or guardian relationship.
UriCare may process user-approved data to generate summaries, reminders, trend explanations, and doctor-ready questions. AI outputs are informational and may be limited by the data provided, missing context, or product maturity.
We do not sell personal information. We may share information with service providers and selected partners who help with hosting, email, analytics, payments, product operations, doctor review, lab services, pharmacy, home care, app infrastructure, legal compliance, or security, where appropriate and user-approved.
UriCare may use cloud infrastructure and service providers to operate the website, app, support, AI processing, storage, and security workflows. We use reasonable technical and organizational safeguards based on the nature of the information and the service involved. No online transmission or storage system is completely secure.
This website may use essential hosting logs and may later use analytics or advertising-related tools for measurement, security, or product improvement. Any material tracking changes should be reflected in this policy.
We keep information only as long as needed for the purpose collected, product operation, account support, security, dispute resolution, accounting, legal compliance, backup, audit, or other lawful business needs.
You may request access, correction, update, deletion, export, withdrawal of consent where applicable, or grievance redressal by emailing support@uricare.in. We may need to verify your identity before acting on a request.
UriCare services are not intended for children unless a specific product flow, consent process, guardian authority, and guardian controls apply.
For privacy questions, requests, or grievances, email support@uricare.in.