1. Scope
This policy applies to UriCare products, services, subscriptions, or support plans where payment is collected directly by UriCare, unless separate terms are provided at purchase.
Compliance
Cancellation and Refund
This page explains cancellation and refund information for UriCare users, visitors, and customers.
2. Cancellations
Cancellation eligibility depends on the type of order, service status, subscription period, delivery stage, and third-party platform rules.
3. Early Access and Pilot Orders
Early-access, pilot, device, consultation, lab, pharmacy, subscription, or partner-service orders may have separate cancellation and refund terms shown at the time of purchase or written confirmation.
4. Refunds
Refunds, if applicable, will be reviewed based on the purchase terms, service usage, delivery status, payment processor rules, third-party partner rules, and applicable law.
5. Non-Refundable Items
Completed services, consumed subscriptions, third-party charges, digital access already used, customized work, and partner services already fulfilled may be non-refundable unless required by law or stated otherwise.
6. Contact
For cancellation or refund questions, email support@uricare.in with your order or account details.